It is
our firm belief that Stempy is a victim of
VETERINARY
NEGLIGENCE & SUBSTANDARD
CARE that resulted in
his
preventable death at the hands
of
ANN K.
THOMAS, DVM ~ RODEO
DRIVE VETERINARY
HOSPITAL ~ MESQUITE,
TEXAS
TIMELINE
Music
is: "Pink Panther" Theme
(...for the Detective/Investigative work that is being done)
TIMELINE
(PREPARED BY: GREG
& CINDY MUNSON)
(SEPTEMBER 2003 TO
OCTOBER 2005)
NEGLIGENT
/ SUBSTANDARD
CARE - DR. ANN THOMAS,
DVM ~RE:
STEMPY MUNSON
SEPTEMBER
/ OCTOBER 2003 We
started buying Stempy's prescription diet (Hill's
Prescription Diet c/d) from Dr. Thomas, which we bought every 7 to 10
days. As
Dr. Thomas had never seen nor examined Stempy, she stated she needed
his
previous records in order to dispense the prescription diet. We brought
in
Stempy's records, which included his bladder stone history,
from his
previous vet, on our second visit in late September 2003. We also made
2 to 3
visits to Dr. Thomas in October 2003 to purchase the prescription diet.
ALERT!-
Dr. Thomas writes on the top of Stempy's records that the records from
previous
vet contained no notes of his prior stone history. THIS IS
NOT TRUE.How
else would she be able to prescribe his
prescription diet without ever having seen Stempy if it was not in his
previous
records that she required us to provide?
ALERT!-Dr. Thomas repeatedly
failed to record
dispensing his PRESCRIPTION DIET in his patient
records. This happened
almost weekly from September 2003 to September 2005.
SATURDAY,
NOVEMBER 1, 2003 Stempy
was
brought in physically to Dr. Thomas FOR THE FIRST TIME
as he was having
trouble going to the bathroom. DONE
– Radiograph
ALERT!
- Note that Dr.
Thomas NEVER AGAIN follows even her own protocol,
established here, of
taking a radiograph for future diagnostic events to confirm the
presence of
stones.
DONE
– Urinalysis – From these results, Dr. Thomas
formulates the stone to be
Calcium Oxalate and changes Stempy’s diet from
Hill’s Prescription Diet c/d to
Hill’s Prescription Diet u/d. Dr. Thomas
“flushes” the stone back to the
bladder and sends Stempy home with a catheter in place and schedules a
Cystotomy for 11/03/03.
ALERT!–
Upon Stempy being scheduled for surgery, we informed Dr. Thomas of two
prior
episodes / seizures that Stempy had experienced in his past. This was
the first
time we had mentioned this to any vet as we were concerned that the
anesthesia
might cause problems. Dr. Thomas responded “Oh
really?” She FAILED to
make ANY notes about this in his records and later
on denied any
knowledge of this event.We
vividly
remember telling her and consider it a GRIEVOUS
ERRORon
her part to not have notated this in his files.
MONDAY,
NOVEMBER 3,
2003 Dr.
Thomas performed a
Cystotomy. She reported the stone to be Struvite. After 2 days of being
on
Hill’s Prescription Diet u/d, Dr. Thomas changed
Stempy’s diet to Hill’s
Prescription Diet g/d and exchanged the remaining u/d.
ALERT!
– Hill’s Prescription
Diet g/d is NOT formulated to prevent ANY
stones. U/d is
formulated to prevent Calcium Oxalate stones. C/d is formulated to
prevent
Struvite stones. S/d is formulated to dissolve Struvite stones. Stempy
was on
g/d for the remainder of his life, which was the WRONG
diet
completely. If the stone removed on 11/03/03 was indeed Struvite, then
surgery
was not necessary as she had flushed the stone back to the bladder. S/d
could
have then been prescribed to dissolve the stone. If the stone was
Calcium
Oxalate like we believe, Stempy should have been on u/d since this
date. He was
not.
ALERT!
– According to other
veterinary experts (see attached), it is essential that a postoperative
radiograph is performed to verify removal of all stones. This
WAS NOT
done. We consider this to be a GRIEVOUS
ERROR.
ALERT!–
According to other veterinary experts (see attached), medical
management,
dietary modification, and constant monitoring are all necessary
objectives of
postoperative care and a follow-up urinalysis is needed every
3 months.
Dr. Thomas performed ONE follow up urinalysis on
11/14/03, 11 days
post-surgery. She NEVER AGAIN performed, or
recommended, ANY of
the necessary objectives of postoperative care for his condition. This
is a
most GRIEVOUS
ERROR
ALERT!–
Dr. Thomas altered and/or falsified
Stempy’s records for this date.
Evidence can be seen by the fact that she has written notes down to the
side of
an entry made in his records on 11/14/03. She leads us to believe that
these
comments were made on 11/03/03. That is not possible since the entry on
11/14/03 could not have been there on 11/03/03.
FRIDAY,
NOVEMBER 14, 2003 Stempy
was
brought in to Dr. Thomas to have his stitches removed. DONE
– Urinalysis
ALERT!–
The urinalysis AGAIN showed Calcium
Oxalate crystals. It is noted
in his records that there were NO STRUVITE crystals
in this urinalysis.
Even with the results of this urinalysis, Dr. Thomas did not question
the
findings of 11/03/03. No changes were made or recommended to his
prescription
diet, despite Calcium Oxalate crystals AGAIN in his
urinalysis. These
inconsistencies should have alerted Dr. Thomas of the extreme
importance of
constant monitoring and of a possible error in her finding of the stone
on
11/03/03 to be Struvite. No future monitoring was recommended or done.
We feel
that this was another GRIEVOUS
ERRORon
her part.
MONDAY,
FEBRUARY 16,
2004 Stempy
was brought in to Dr.
Thomas because we felt he was constipated. Note that these symptoms are
also
common in a dog that is straining to urinate.
ALERT!–
Despite Stempy’s prior bladder stone history, Dr. Thomas FAILED
to do a
urinalysis or a radiograph. We feel that this was yet another GRIEVOUS
ERRORon
her part.
TUESDAY,
AUGUST 10, 2004 Stempy
was brought in for
his annual vaccinations. Dr. Thomas informed us that Stempy needed some
dental
work done sometime in the near future.
ALERT!–
Another opportunity to perform a urinalysis is not done by Dr. Thomas.
Stempy
remained on Hill’s Prescription Diet g/d, the WRONG
diet. We consider
this to be a GRIEVOUS
ERROR.
TUESDAY,
NOVEMBER 16, 2004 Stempy
was
brought in for a nail trim.
ALERT!-
Another opportunity to perform a urinalysis is not done by
Dr. Thomas. Stempy remained on Hill’s Prescription Diet g/d,
the WRONG
diet. We consider this to be a GRIEVOUS
ERROR.
SATURDAY,
MARCH 12, 2005 Stempy
was
brought in to Dr. Thomas as he was again having trouble going to the
bathroom. DONE
– Urinalysis. This did not show crystals in his urine. Dr.
Thomas did note that
his bladder was distended. Dr. Thomas “flushed” the
obstruction back to the
bladder and sent Stempy home with a catheter in place. Surgery was
scheduled
for 3/14/05.
ALERT!–
Dr. Thomas FAILED to take a radiograph. Her own
protocol, established on
11/01/03, was not followed. Dr. Thomas noted in Stempy’s
records on this day
that a radiograph was discussed being done on 3/14/05. THIS
IS NOT TRUE.
Dr. Thomas NEVER mentioned doing a radiograph.
ALERT!–
According to other veterinary experts (see attached), detection of
crystalluria
in a urinalysis is not synonymous with the presence of uroliths
(stones).
Crystalluria often is present in absence of uroliths. Conversely,
uroliths can be present without concomitant crystalluria.
MONDAY,
MARCH 14, 2005 Stempy
was
brought in to Dr. Thomas for surgery. When we brought him in for
surgery, we
told Dr. Thomas that since Stempy would be under anesthesia anyway, to
go ahead
with the dental work that needed to be done that she had told us about
8/10/04.
ALERT!–
Dr. Thomas noted in Stempy’s records that we had discussed
doing the dental
work on 3/12/05, along with a radiograph. THIS IS JUST SIMPLY
NOT TRUE.As
mentioned above, a radiograph was NEVER
discussed. We did not even mention anything at all about dental work UNTIL
HE WAS BROUGHT IN FOR SURGERY ON 3/14/05. This is yet another
example of
Dr. Thomas falsifying Stempy’s records.
We feel that this false
information was added after the fact, as in after Stempy passed away in
September 2005. We feel she added these false comments to try to cover
up her
negligence.
ALERT!–
Upon returning to pick Stempy up from surgery, we were told that the
stone was
no longer there. Dr. Thomas claims she took a radiograph and that there
were no
evidence of stones. We were NEVER shown this
radiograph, much less any
radiograph. All that Dr. Thomas did was the dental work. This was
secondary to
what he was there for. Dr. Thomas had originally seemed bothered to
have to do
the dental, as if she did not have time. It is amazing to us that
somehow the
stone had magically disappeared and that all that Dr. Thomas had to do
was the
dental work. Why was surgery scheduled if it was not needed? Looking
back, we
now feel that Dr. Thomas did not have or want to spend the extra time
to do
both procedures. Stempy suffered the consequences.
SATURDAY,
SEPTEMBER 10, 2005 Stempy
was
brought in to Dr. Thomas as he was again having trouble going to the
bathroom.
He was able to finally urinate just before we took him to Dr. Thomas,
but we
still felt it necessary to take him in. DONE
– Urinalysis. No crystals were detected.
ALERT!–
Dr. Thomas is supposed to be the professional. She should know that
stones can
be present without concomitant crystalluria. (see alert above on
3/12/05)
ALERT!–
Despite Stempy’s prior history of stones and us telling her
that he was unable
to go to the bathroom the night before, Dr. Thomas still FAILED
to take
a radiograph. Her own protocol, established on 11/01/03, was not
followed. We
consider this to be a GRIEVOUS
ERROR.
SATURDAY,
SEPTEMBER 24,
2005 Stempy
was brought in
to Dr. Thomas as he was again having trouble going to the bathroom. Dr.
Thomas
hit an obstruction while trying to pass a catheter. Dr. Thomas FORCED
the catheter to pass and ASSUMED she flushed the
stone back to the
bladder. Stempy was sent home with a catheter in place and a cystotomy
was
scheduled for 9/27/05.
ALERT!–
No urinalysis was done. His records state they were unable to get a
sample, yet
Stempy was sent home with a catheter in place. They could not get a
sample
after passing the catheter?
ALERT!–
Despite Stempy’s prior history of stones and despite the fact
that she was
having extreme difficulty passing a catheter, Dr. Thomas still FAILED
to
take a radiograph. Her own protocol, established on 11/01/03, was not
followed.
If she had taken a radiograph, she would have known, as we later found
out,
that she DID NOT flush the stone to the bladder.
Instead, as we found
out after his surgery, she had lodged the catheter to the
stone…..to the point
where she was unable to remove the catheter herself when Stempy came
back for
surgery. We consider this to be a GRIEVOUS
ERROR
ALERT!–
Despite Stempy wearing a catheter, Dr. Thomas felt she was
too busy to schedule his surgery for Monday, 9/26/05. He was instead
forced to
wait an additional day for surgery on 9/27/05.
TUESDAY,
SEPTEMBER 27,
2005 Stempy
was brought in for surgery;
a cystotomy. Dr. Thomas told us that if anything different from his
first
surgery had to be done, she would notify us first to ask permission. We
left
with this understanding and were told that she would be doing the same
surgery
as 11/03/03, a cystotomy.
ALERT!–
Dr.
Thomas did NOT perform a cystotomy. Instead, a PERINEAL
URETHROSTOMY
was performed without our knowledge and without our permission. At
least, that
is what Dr. Thomas writes in Stempy’s records that she
performed. According to
other veterinary experts(see
attached),a
urethrostomy is when a
permanent opening is made to allow any further stones to pass without
causing
an obstruction. This is not what was done. Stempy was cut from his anus
to his
scrotum in order to reach the lodged stone. Maybe she did a
urethrotomy?
According to other veterinary experts (see attached), most
veterinarians will
perform a cystotomy, however, many prefer to refer animals in need of a
urethrotomy, urethrostomy, or nephrotomy to a surgical specialist. Had
we known
that she was instead going to do this more serious procedure, we
would
have sought a second opinion. Dr. Thomas
did NOT have
permission to do this surgery. She was only granted permission to do a
cystotomy. The reason this procedure was even necessary was because of
Dr.
Thomas’ FAILURE to take a radiograph on
9/24/05 to locate the stone and
forcing the catheter to the point of lodging it to the stone. If this
was an
emergency procedure in which she could not take the time to contact us
first,
then why was this emergency procedure DELAYEDfrom 9/24/05 to
9/27/05??? (Hmmmm….no radiograph on
9/24?…catheter on dog on 9/24 but could not
get a sample?…..Stempy is made to wait three days wearing a
catheter?….something sure is wrong with this
picture…)Upon returning to pick
Stempy up from surgery, the first thing out of Hope’s mouth
(an employee of Dr.
Thomas) was that THIS WAS THE FIRST TIME
IN DR. THOMAS’ 20+ YEARSOF BEING A VET
THAT SHE HAD TO MAKE A CUT LIKE SHE DID
THAT DAY ON STEMPY.
We were in shock by this statement. NO ONE EVER EVEN CALLED
US TO LET US
KNOW HIS CONDITION, AS THEY HAD AFTER HISFIRST
SURGERY, NOR DID THEY CALL US TO ASK PERMISSION TO DO THE URETHROSTOMY. When
confronted with this information, Dr. Thomas denied this being her
first time.
Why else would Hope say this if she was not just repeating what Dr.
Thomas had
said? THE STONE WAS DETERMINED TO BE CALCIUM OXALATE.
ALERT!–
Dr.
Thomas has falsified Stempy’s records in recounting the
events of this day.
What she told us on 9/27/05 when we were there picking up Stempy is NOT
what is written in his records. She told us that as she was getting
ready for
surgery, she was unable to remove the catheter. She then, FINALLY
took a
radiograph. While looking at the radiograph, Stempy was placed back in
a cage, WHERE
HE HIMSELF REMOVED THE CATHETER. This is what Dr.
Thomas TOLD US
occurred on 9/27/05. In his records, she writes that a radiograph was
done first
thing. NOT ACCORDING TO WHAT SHE TOLD US.
In his records, she writes
that the catheter was left in and then removed during surgery. NOT
ACCORDING TO WHAT SHE TOLD US. She is obviously
falsifying his records
to cover up her negligence. We could sense guilt in her demeanor when
we were
picking up Stempy post-surgery. Now we know why. We still have never
seen ANY
radiograph.
ALERT!–
According to other veterinary experts (see attached), it is essential
that a
postoperative radiograph is performed to verify removal of all stones. THIS
WAS NOT DONE.
WEDNESDAY,
SEPTEMBER 28, 2005 Stempy
was brought in to
Dr. Thomas as he was in extreme pain and had been unable to sleep. We
felt that
something was not right and wanted Dr. Thomas to examine him.
ALERT!–
Dr.
Thomas assumed that we just wanted a different pain medication for him.
She
gave him a shot, prescribed a different pain medication and sent us on
our way.
No radiograph or any other type of test was done. If all we wanted was
a
different pain medication, we would not have even bothered to bring him
in. We
could have got a different pain medication without bringing him in with
us.
ALERT!–
Dr. Thomas falsified Stempy’s records on this day. She states
our
complaint was “Not sleeping and restless.” That is
incomplete. Our complaint
was EXTREME PAIN, not sleeping, & very
uncomfortable. Dr. Thomas
fails to record the shot she gave Stempy on this day. This is a
“mystery shot.”
We do not know what she gave him.
THURSDAY,
SEPTEMBER 29, 2005 Stempy
was brought in to Dr.
Thomas twice on this day as he was in extreme pain and had been unable
to
sleep. We felt that something was not right and wanted Dr. Thomas to
examine
him.
ALERT!–
Dr.
Thomas assumed that we just wanted a different pain medication for him
on the
first visit. She gave him a shot, prescribed a different pain
medication, and
sent us on our way. On the second visit, she did not even bother to
glance at
Stempy. We wanted her to closely examine him. She had left a FOURTH
different medication in THREE days for him at the
front counter…she
would not even come take a look at him…when it should have
been obvious to her
that we were back again because WE KNEW something
was wrong. He was in EXTREME
pain!!! We left with the impression that she had just prescribed his
fourth
pain killer in 3 days. Dr. Thomas had instead prescribed Acepromazine.
She FAILED
to tell us that this was a tranquilizer with NO
pain killing abilities….remember
we had stated he was in EXTREME PAIN. She FAILED
to tell us of
the dangers of this drug. Acepromazine is NEVER to
be given to a patient
with a prior seizure history. Also, Acepromazine is not recommended to
be used
in Brachycephalic breeds, such as the Shih Tzu. No radiograph or any
other type
of test was done on either visit this day. If all we wanted was a
different
pain medication, we would not have even bothered to bring him in. We
could have
got a different pain medication without bringing him in with us.
ALERT!–
The last
medication, Acepromazine, that Dr. Thomas prescribed for Stempy is one
that is
known to lower the seizure threshold in dogs with a previous seizure
history.
She prescribed this medication despite us telling her on 11/01/03,
prior to his
first surgery, about his two previous episodes / seizures that he had
experienced. When confronted with this on 9/30/05, Dr. Thomas seemed
puzzled
and appeared like she didn’t remember this. We thought surely
she had written
this CRUCIAL information down in his records. She
had not. We were not
aware of the risks of ANY of the FOUR
different medications in THREE
days that she had put him on. She gave us NO
information sheets /
brochures or informed us of any potential dangers on any
of the
four medications which would have alerted us of any risks. We consider
this to
be a
GRIEVOUS
ERROR
ALERT!–Dr. Thomas writes in
Stempy’s records that
the Acepromazine was prescribed for anxiety. She NEVER
told us that is
what it was for. We had told her he was in extreme pain. Why, then,
would she
take him OFF of pain killers and give him a
tranquilizer that has NO
PAIN KILLING EFFECTS??? We thought the Acepromazine was yet
another pain
killer. We consider this to be a GRIEVOUS
ERROR.
ALERT!–
Dr.
Thomas writes in Stempy’s records that he was eating,
drinking, and urinating
fine. That is not what we told her. She was told
that he had ate a
little bit, drank a little bit, and he had “dribbled”
some urine when
trying to urinate. We would not describe that as doing
“fine.”
ALERT!–
Dr. Thomas writes in Stempy’s records that in the pm we
called for a
different medication. That is incorrect. This was in fact when he was AGAIN
BROUGHT IN to the clinic for his second visit of the day,
around 2:00pm.
Dr. Thomas was so bothered that we were bringing him in again, she left
the
Acepromazine at the front counter and would not come see us or him. We
called
again AFTER this about 5:00pm, as Stempy was
becoming more
uncomfortable, and begged to bring him back in again as his condition
seemed to
be deteriorating. Carmen (another employee of Dr. Thomas) DENIED
US SERVICE
AND TOLD US “NO, DO NOT BRING HIM BACK IN.”
She said that “…we needed to
give it more time, that he would be in pain for another 3 or 4
days.” Stempy
passed away the next morning. THIS IS AMOSTGRIEVOUS
ERROR. UNFORGIVABLE.
FRIDAY,
SEPTEMBER 30, 2005 Awoke
to find Stempy
lifeless. Rushed him to Dr. Thomas’ office. Efforts to save
him were to no
avail. Dr. Thomas could give us no explanation for his death. We took
him home
and buried him on the side of our house.
ALERT!–
We
informed Dr. Thomas of the dosage we had given Stempy. The prescribed
dosage
was for ¼ tablet every 12 hours. He was given ½
tablet total in 8 to 9 hours.
Dr. Thomas said that 1 full tablet is actual dosage for a 10 lb dog, so
that
there was NO WAY we could have overdosed him. This
is NOT what
she wrote in his records.
ALERT!–
Dr.
Thomas states in Stempy’s records that the seizure history
was history after
the fact. WE BEG TO DIFFER. We
are 110% positive we
told her and we remember vividly exactly when and
where we told her and
what her response was. She was the ONLY vet we had
ever told. SHE
MADE AGRIEVOUS
ERROR BY
NOT
NOTATING THIS IN HIS FILES. We thought that she had tested or
accounted for
this ever since his first surgery in 11/03. Dr. Thomas needs to do a
much better
job of LISTENING to her clients as she was obviously
not listeningto us. That
is inexcusable.
THURSDAY,
OCTOBER 13, 2005 We
requested Stempy’s
records in person from Dr. Thomas.
ALERT!–
She denied
us his records and told us that short of a subpoena, she would never
give us
his records. We left without his records.
TUESDAY,
OCTOBER 18, 2005 We
were contacted by Dr.
Thomas’ insurance company regarding our claim for the first
time. They told us
that Dr. Thomas was in error by not providing us the records. The
records were
then faxed to us unsolicited from Dr. Thomas’ office after
the phone call from
her insurance company. On 1/12/06, Dr. Thomas’ insurance
company denied our
claim. We feel it was denied due to the falsified records submitted by
Dr.
Thomas. We plan to appeal.
NOTE:
Stempy was an 8 year old AKC CHAMPION sired Shih
Tzu. He had 41
champions in his 5 generation pedigree. The
average lifespan for a Shih Tzu is 14+ years,
with many living up to 18 years and beyond. He
was truly a once in a lifetime dog. He was robbed
of, at least, close to half of his life. We
loved him dearly and miss him more than words
could ever say!
MUFFY
STEMPY MUFFY2 CANDLES BURN
STEMPY In Memory of Muffy
Munson February
10, 1988 October
10, 2005
Muffy,
our beloved female Lhasa Apso, passed away 10 days after Stempy on
October 10, 2005 at the grand old age of 17 ¾ years old.
In our opinion, ANN K.
THOMAS, DVM is an incompetent vet based
on our experience with her and we would NEVER,
UNDER ANY CIRCUMSTANCES, recommend her to anybody with a pet!
In our opinion, Stempy is also a
victim of the TEXAS STATE BOARD OF VETERINARY MEDICAL
EXAMINERS' complaint system that is supposed to PROTECT
OUR PETS, but, instead,
may very well be protecting GUILTY VETS!
Approximately 85% to 90% of ALL
consumer complaints filed in Texas against veterinarians are DISMISSED
as no violation found!
Notice:The
material presented on each page of this website consists solely of the
opinions, observations, interpretations, & personal experiences
of Greg & Cindy Munson,
co-authors of this website, &
should be considered in that context. Also included on this website are
text copies of material submitted to and received from the Texas State
Board
of Veterinary Medical Examiners, along with copies of the medical
records, as received by Greg & Cindy Munson via facsimile, from
Ann K. Thomas, DVM.
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